The plan must specify a timely schedule for implementation - our guidelines on timing depend on the severity of the issue. When we identify issues during an on-site audit, our process requires the supplier to develop an effective corrective action plan that addresses the root cause of the issue. We also audit select indirect suppliers (e.g., outsourced service providers) using a risk-based approach. We have an ongoing goal to audit every direct materials and final assembly supplier every 3 years (goal expanded in 2014 to include every supplier location relevant to Motorola parts and products). The audit firms use standard audit protocols and report results using a standardized Motorola-specific rating matrix. We use pre-qualified auditors from independent 3rd party auditing firms to carry out our onsite auditing programs. In addition to highlighting violations of our code, audits also raise supplier awareness of the issues and enable us to target improvements. Our supplier CSR audits assess compliance with the CSR Standards within Motorola Mobility, a Lenovo company’s Supplier Code of Business Conduct and local legal requirements. CSR is a factor in every sourcing decision made for every new product we design. This includes assessing and monitoring suppliers to our CSR Standards as well as providing programs to help suppliers develop the capability to improve their own performance over the long term.

We take a multi-pronged approach to helping our suppliers improve their Corporate Social Responsibility performance.

Motorola programming template